Submit a service request
Report a maintenance or concierge issue from your phone. You need the Requests service turned on.
- Sign in to the resident portal.
- Open Requests.
- Tap New request (or the plus action on the screen).
- Choose a category, describe the issue, and add photos if prompted.
- Submit the form.
Result: The request appears in your list with a status. Staff see it in Service Requests on the console and can reply on the thread.
Was this article helpful?