Search the menu or a person

Jump to a screen, or open a resident, from the sidebar search. You need to be signed in to the staff console.

conciergemanager· Updated October 10, 2026Open in app
  1. Click Search menu or people… at the top of the sidebar.
  2. Type a screen name, such as Packages or Incident Reports, or type a resident's name, unit number, email, or phone.

    Tip: A phone number or an email is treated as a person, not as a menu name. Unit numbers and names search the directory. You do not have to open Directory first.

  3. Under Menu, click the screen, or under People, click the resident.Sidebar search with Menu and People sections — Search menu or people results split into Menu and PeopleResult: A menu match opens that screen. A person match opens that resident.

Was this article helpful?

Browse all topics
Support

Contact Max Condo Club

For product support, billing questions, or account help, email us. Property managers on active accounts also have a dedicated contact in the staff console.

Email

support@maxcondoclub.com

Monday to Friday, Eastern Time.

For building-specific issues (access, amenities, parcels, or maintenance in your unit), contact your property management office first.

To request account or data deletion, see Account and data deletion.

This page is the official support URL listed on the App Store and Google Play.