Front desk

Log deliveries, notify residents, and hand parcels over.

• Log an incoming package
• Mark a package picked up
• Send a package reminder
• Return or cancel a package
• Scan a package label
• Configure package settings

Issue, return, reconcile, and retire keys and fobs.

• Issue a key or fob
• Return a key or fob
• Reconcile keys at shift end
• Archive a key from inventory
• Configure key log settings

Issue passes, approve requests, and check plates.

• Issue a visitor parking pass
• Approve a parking pass request
• Check a license plate
• Override a parking limit
• Configure visitor parking rules

File, update, and close incidents with the right follow-up.

• File an incident report
• Update or archive an incident
• Configure incident report settings

Create and complete the shift report.

• Create a daily security report
• Open and complete a daily report

Hand off notes between shifts and acknowledge priorities.

• Write a pass-on note
• Mark a high-priority pass-on as read