Remove your email from the building file

Ask your property manager to remove your email from the condominium directory. This is separate from deleting your app login.

resident· Updated October 10, 2026Open in app
  1. Sign in to the resident portal.
  2. Open Profile → Account → Delete my account.
  3. Under Privacy, tap Remove my email from the building's file.
  4. Read the confirmation: this does not delete your login, and your manager may decline if the building needs an email on file.
  5. Click Send request.

Result: You see Email removal request sent to your property manager. Status shows Pending manager review, Approved, or Declined when your manager responds.

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Support

Contact Max Condo Club

For product support, billing questions, or account help, email us. Property managers on active accounts also have a dedicated contact in the staff console.

Email

support@maxcondoclub.com

Monday to Friday, Eastern Time.

For building-specific issues (access, amenities, parcels, or maintenance in your unit), contact your property management office first.

To request account or data deletion, see Account and data deletion.

This page is the official support URL listed on the App Store and Google Play.