Configure amenity rules and fees
Set booking limits, approval rules, and fee or deposit lines for an amenity. You need permission to open building Settings for Amenities.
managerOpen in app
- Click Settings in the sidebar.
- Under Operations, click Amenities (page title Amenity Settings), or go to
/app/settings/{buildingId}/amenities. - Click the amenity row to open it (or Add amenity to create one first).
- Click the Limits tab.
- Under Advance booking, set Max advance booking and Min advance booking as needed.
- Under Booking limits, set Max # bookings per unit (and Per day / Per week / Per month / Per year), plus any cool-down fields such as Time between bookings (per unit).
- Under Approval, turn on Requires manager approval if staff must approve bookings; optionally turn on Auto-approve after payment.Limits tab Approval section — Amenity Limits tab showing Requires manager approval toggle
- Click the Fees & payments tab.
- Click Add fee, enter the amount and Fee name / label, then set flags such as Active, Required, Refundable, and Can be Waived.
Tip: Mark deposits Refundable. For hourly amenities you can enable Charge Hourly; for daily, Charge Daily. Refundable fees cannot be charged hourly or daily.
- Click Save (or Done when editing an existing fee), configure payment methods if prompted, then click Save changes at the bottom of the amenity.
Result: The amenity list and future bookings use the new limits and fee lines. Pending bookings appear for staff when Requires manager approval is on.
Related articles
- Approve or decline an amenity booking — Approve a pending amenity reservation or decline one that should not proceed. You need staff access to Amenities and a booking whose amenity uses Requires manager approval (so status starts as Pending).
- Cancel an amenity booking and handle the deposit — Cancel a reservation and settle any refundable deposit or fees on the booking. You need staff access to Amenities.
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