Request access to MCC
Get a resident portal login when your email is already on the building directory. MCC does not offer open sign-up. Your property manager adds residents in Directory first.
Self-serve (email on file)
- Open the sign-in page on your building's Max Condo Club site and click Request access (or use the request access link from your property manager).
- Read the intro: residents cannot sign up alone; the email must match the address on your building file.
- Enter your Email.
- Complete the security check on the page.
- Click Request access.
Tip: The button stays disabled until the security check finishes. While sending, the label shows Sending….
Result: The page shows If this email is on file with your building, we've sent you a link. Open that email and use the link within 30 minutes to set your password.
- On Create your login, enter a password (at least 8 characters) and click Save password.
- Click Sign in on the login page and open the resident portal.
Staff accounts
Ask your property manager to invite you under Properties & Users. Residents use the flow above, not a staff invitation.
Not on file yet? Ask your property manager to add you in Directory, then repeat this flow.
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