Run a service request created report

1. Open Reports.
2. Click Templates.
3. Open Service requests created for a flat list, or Service requests created by type for the same rows under type headings. They are marked Pre Set.

   Tip: Open service requests is the live queue (status Open). The created presets include closed and cancelled tickets. MCC only stores a copy when you run or schedule one.

4. Run the template.
5. When it is ready, click Open HTML, Open PDF, Open XLSX, or Email.
6. To send it every month, open Scheduled, click New schedule, pick that template, and add Created At · Within the last (days) set to 30 if the template has no date filter.Service requests created template — Templates list highlighting Service requests created and Service requests created by type

   Tip: Grouping by type is section headers in the list, not a chart. Excel row count is the period total.

Result: You have a period list you can open or email. The Home Service Request dashboard is the live open queue — it does not replace this report.