Review pending resident updates

1. Open Directory from the sidebar.
2. Open the Residents tab.
3. Click the amber Pending updates badge on the tab, or use Show only pending updates to filter the list.
4. Open a resident with a pending notice (for example Portal access requested, Remove email from building file, or move-out related updates).
5. In the Pending updates panel, choose Accept or Decline for each line, or use Accept all / Decline all when appropriate.
6. Click Apply.

Result: Accepted values update the resident record. Declined values are discarded. Residents see status change on /portal/account for email-removal requests.