Request a move-out
Tell your property manager you are leaving the unit. This does not delete your login by itself. They set your move-out date and archive resident access when they approve.
- Sign in to the resident portal.
- Open Profile → Account tab → Delete my account, or go to
/portal/account. - Under Account options, tap I'm moving out.
- Read the confirmation: your property manager reviews the request in Directory Updates and sets your archive date when they approve.
- Click Send request.
Result: You see Move-out request sent to your property manager. The option shows Request pending until your manager acts.
Changed your mind? Contact your property manager. You cannot cancel the request yourself in the portal.
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