Recover an archived Directory record
Restore an archived resident, unit, parking spot, locker, vehicle, pet, or bike rack to the active Directory list. You need access to Directory and permission to recover records for the building.
- Open Directory from the sidebar.
- Click the tab for the record type you want to restore.
- Open Filter.
- Click Show archived.Filter popover with Show archived selected — Filter menu showing Show archived checked
- Find and click the archived row so the sidebar opens.
- Confirm the Archive section shows Date archived.
- At the bottom of the sidebar, click Recover.
- If Directory shows Cannot recover yet, fix the listed conflicts, click OK or Close, then try Recover again.
Result: You see Record recovered, and the record returns to the active list (turn off Show archived under Filter to hide remaining archived rows).
Related articles
- Archive a Directory record — Hide a resident, unit, parking spot, locker, vehicle, pet, or bike rack from the active Directory list. You need access to Directory and permission to archive records for the building.
- Find a resident or unit — Search Directory for a resident, unit, plate, or other record, then open the detail sidebar. You need access to Directory for your building.
- Edit resident details — Update a resident’s name, residency, phone, email, or other profile fields from the resident sidebar. You need access to Directory and permission to edit residents. Archived residents are read-only until you recover them.
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