Archive a key from inventory
Hide a key or fob from the active register without deleting it. History stays on the key, and you can bring it back later. You need a staff account with access to Key Log.
- Open Operations → Key Log in the sidebar.
- Find the key on All keys (or another tab) using Search key, unit, person… if needed.
- Open the key detail, or click More actions (⋯) on the row.
- Click Archive key.Archive key action on key detail — Key detail showing Mark lost, Mark damaged, and Archive key
- In the confirmation dialog Archive key [ID]?, read that this hides it from the active register, history is kept, and you can unarchive it from the Archived tab.
- Click Archive to confirm (or Cancel to keep it in the active register).
Result: You see a success toast “Key archived”. The key status shows Archived. It no longer appears on Out, Available, or All keys. The Archived tab appears when at least one key is archived.
Unarchive a key
- Click Archived.
- Open the key, or click More actions (⋯) on the row.
- Click Unarchive.
Result: You see “Key unarchived”. The key returns to All keys (and Available if it is not signed out). You can sign it out again.
Tip: Mark lost and Mark damaged also hide a key from Available. Use Unmark lost or Unmark damaged to put it back without archiving.
Related articles
- Issue a key or fob — Sign a key or fob out to a resident, vendor, or staff member so the log shows who has it and when it is due back. You need a staff account with access to Key Log, and the key must already be in inventory with status Available.
- Return a key or fob — Check a signed-out key or fob back into the front desk and record its condition. You need a staff account with access to Key Log.
- Configure key log settings — Set sign-out behaviour, signature requirements, unit rules, and staff email alerts for Key Log. You need a manager or admin role that can open building Settings.
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