Reconcile keys at shift end
Confirm what is still out before you hand off the desk by reviewing the Out list in Key Log. Overdue keys stay on that list with a row badge. You need a staff account with access to Key Log. There is no separate Reconcile button — use the tabs below.
- Open Operations → Key Log in the sidebar.
- Confirm the correct building is selected with the building filter.
- Select the Out tab.
- For each overdue key (red overdue badge), either click Return to check it in, or click +2h to extend the expected return if it is still legitimately out.Out tab with overdue badges — Key Log Out tab listing signed-out keys with Return and +2h
- Walk the Signed out rows against the physical cabinet and anyone who still has a key — every row should match a real hand-off.
- Optionally open Available and confirm cabinet hooks match the available count shown on each key.
Result: Out matches keys that are truly signed out (overdue badges only on late ones).
Related articles
- Issue a key or fob — Sign a key or fob out to a resident, vendor, or staff member so the log shows who has it and when it is due back. You need a staff account with access to Key Log, and the key must already be in inventory with status Available.
- Return a key or fob — Check a signed-out key or fob back into the front desk and record its condition. You need a staff account with access to Key Log.
- Archive a key from inventory — Hide a key or fob from the active register without deleting it. History stays on the key, and you can bring it back later. You need a staff account with access to Key Log.
Was this article helpful?