Configure key log settings
Set sign-out behaviour, signature requirements, unit rules, and staff email alerts for Key Log. You need a manager or admin role that can open building Settings.
managerOpen in app
- Open Settings from the account menu (or go to
/app/settings). - Under Operations, click Key log.
- Confirm the building in the building picker on the settings page.
- In the Key log card, turn Unique key tags on or off.
- Turn Use signature pad on to require a signature on check-out, or off to skip the pad.
- Turn Unit required on key on if every new key must have a suite or unit.Key log behaviour toggles — Settings Key log card with Unique key tags, Use signature pad, and Unit required on key
- In Notifications, for each event (Key created, Key signed out, Key returned) set whether Staff receives EMAIL.
- Optionally choose extra buildings under Apply to buildings.
- Click Save changes (or Discard to abandon unsaved edits).
Result: The footer no longer shows Unsaved changes, and front-desk sign-out / create flows follow the toggles you saved (for example signature pad appears when Use signature pad is on).
Related articles
- Issue a key or fob — Sign a key or fob out to a resident, vendor, or staff member so the log shows who has it and when it is due back. You need a staff account with access to Key Log, and the key must already be in inventory with status Available.
- Return a key or fob — Check a signed-out key or fob back into the front desk and record its condition. You need a staff account with access to Key Log.
- Open building settings for a module — Open per-building configuration for a feature such as Packages, Amenities, or Directory. You need access to Settings for that building.
Was this article helpful?