Welcome to Max Condo Club

Overview

Max Condo Club is a single platform that runs the day-to-day of a condominium community. It connects three groups: the front desk (concierge, security), the residents, and management (property managers, board, vendors). Every module shares the same building list, the same residents, and the same audit history — so the front desk, the resident app, and the management portal always agree.

Who uses this

• Residents — phone or web, mostly notifications and self-serve actions.
• Concierge / security — desktop or tablet at the lobby, fast logging workflows.
• Property managers — desktop, often across multiple buildings.
• Board members — read-only reports and approvals.
• Administrators — properties, users, roles, billing.

Open the feature

After signing in you land on the Dashboard (/app). Use the left sidebar to move between modules. The building selector at the top scopes everything you see.

Step-by-step

1. Sign in at /app with the credentials provided by your administrator.
2. Pick the building (or 'All buildings' if you manage several) from the selector.
3. Open the module you need from the sidebar.
4. Click the ? in the header to jump back into this help center any time.

Settings & permissions

What you see depends on your role. Residents see resident-facing tools only. Concierge sees front-desk modules. Managers and admins see everything for their assigned buildings.

Multi-building tips

If you manage more than one building, use the All buildings scope to triage across the portfolio, then drill into a single building when you act.

Notifications

Email, SMS, and push are configured per user under Profile → Notifications.

Reports & exports

Most modules offer a CSV export and a printable report. See Reports.

Troubleshooting

• I can't see a building. Ask your administrator to add you to that building.
• I'm in the wrong role. Only an administrator can change roles.

FAQ

Is there a mobile app? Yes — iPhone and Android. Search 'Max Condo Club'.

Does the platform replace our website? It can — see Website.

Where do I get human help? Support.

Glossary

• Door — a residential unit.
• PMC — property management company.
• Corporation — the condominium corporation that owns the building.