Per-building settings
Hours, branding, categories, SLAs, and feature toggles.
Overview
Each building has its own settings: hours, branding, contact info, module-by-module configuration (e.g. service request categories and SLAs).
Who uses this
Managers and admins.
Open the feature
Settings in the sidebar, then pick a building.
Step-by-step
- Pick a building.
- Pick a feature (Packages, Amenities, etc.).
- Edit fields and save.
- Changes are audit-logged.
Settings & permissions
Manager can change most things; admin controls hierarchy and integrations.
Multi-building tips
Use Copy to other buildings on a setting to avoid duplicate work.
Notifications
Major changes (e.g. SLA tightening) notify the team.
Reports & exports
Settings snapshot exportable for board review.
Troubleshooting
- Setting reverted. Check audit history — another admin may have changed it.
FAQ
Can two buildings share branding? Yes — set the brand at PMC level and inherit.
Glossary
- Inherit — use the parent's value unless overridden.
Related articles
- Properties: management companies, properties, corporations — How the property hierarchy is organized and edited.
- Service requests — How residents file requests and how staff resolve them.
- Amenities — Bookings, deposits, blackouts, and house rules.
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