Notifications

Overview

Three channels — email, SMS, push — and one toggle per event type. Defaults are sensible; tune to taste.

Who uses this

Every user.

Open the feature

Profile → Notifications.

Step-by-step

1. For each event (parcel arrived, request updated, amenity reminder), pick the channels.
2. Optional: quiet hours (e.g. no SMS after 9pm).
3. Save.

Settings & permissions

Self-service; admins can set the default for new users.

Multi-building tips

Same preferences across buildings.

Notifications

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Reports & exports

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Troubleshooting

• No SMS. Confirm phone number in Profile.
• No push. Re-enable OS-level notifications.

FAQ

Are there limits on SMS? Heavy SMS senders may incur extra cost — see Billing.

Glossary

• Channel — email, SMS, or push.