Properties: management companies, properties, corporations
How the property hierarchy is organized and edited.
Overview
Three levels: a Management company (PMC) operates one or more Properties (buildings); each property is owned by a Corporation. Users, roles, and most settings attach at the property level.
Who uses this
Administrators only.
Open the feature
Administration → Properties.
Step-by-step
- Open Management companies to add or edit the PMC profile.
- Open Properties to add a new building (address, units, hours, branding).
- Open Corporations to record the legal owner and link the property to it.
- Assign managers and concierge teams to the property.
Settings & permissions
Only administrators can change the hierarchy.
Multi-building tips
Move a property between PMCs without losing history.
Notifications
Affected managers are notified when their assignment changes.
Reports & exports
Portfolio report by PMC and by corporation.
Troubleshooting
- Can't delete a property. Deactivate instead — deletion would orphan history.
FAQ
Can two PMCs co-manage one building? Yes — assign both with scoped roles.
Glossary
- PMC — Property Management Company.
Related articles
- Users, roles & permissions — Manage users, define roles, audit changes.
- Billing — Subscription, doors under management, invoices.
- Per-building settings — Hours, branding, categories, SLAs, and feature toggles.
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